We had our trike in there, I think early in the spring. It took a long time to get it fixed, but it runs like a kitten now except that they didn't hook my purple lights back up. They came and got the trike, and brought it back. I believe that they are just starting (recently) under new management. It was hard making contact with them while they had the trike, but it was near the start of the pandemic so I imagine they were going thru employee issues like everyone else. All in all, it was a very good experience. My trike runs great and in the end, that is all that matters. I am looking forward to riding up there again, to meet the people who put me back on the road (and to see if they can hook the purple lights back up). I would 100% recommend Cannonball Harley-Davidson in Terre Haute, IN.